Legal
Terms of Use and Sale
Last updated: 22 June 2026
These terms set out the basis on which you may use our website and buy from us. Please read them carefully. By using this website, registering for an event, joining the community, or engaging our services, you agree to these terms.
1. Who we are
This website is operated by FOCUS ON FOUNDERS LTD, a company registered in Scotland under company number SC866544. In these terms, "we", "us" and "our" refer to FOCUS ON FOUNDERS LTD, and "you" and "your" refer to the person using our website or buying from us.
Our website is focusonfounders.co.uk. If you need to contact us about these terms, or about anything you have bought from us, email us at matthew@focusonfounders.co.uk.
2. What we provide
Focus on Founders is a Scottish founder community, podcast and consulting brand based in Glasgow. Through this website and related platforms we offer:
- Event tickets. Registration and tickets for live events, recordings and gatherings.
- Community membership. A paid, application-based membership giving access to our founder community and its benefits.
- Consulting and advisory services. Paid consulting and advisory engagements for founders and businesses.
Each of these is covered in more detail below. Specific events, membership tiers and engagements may have their own additional terms, which we will make clear at the point of sale. Where additional terms apply and conflict with these terms, the additional terms take priority for that purchase.
3. Using our website
You may use our website for lawful purposes only. We grant you a personal, non-exclusive and non-transferable right to access and use the website for your own information and to buy from us.
We may update, change or withdraw any part of the website at any time. We do not guarantee that the website, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of the website for business and operational reasons.
4. Event tickets and registration
Registration and payment for our events is handled through Luma, an external ticketing and events platform. When you register for an event you will be subject to Luma's own terms and privacy policy in addition to these terms. We are not responsible for the Luma platform itself, but we remain responsible to you for delivering the event you have bought a ticket for.
Your ticket gives one named person admission to the event described at the point of registration. Tickets are issued for the date, time and venue stated. We may make reasonable changes to the programme, speakers, format or running order without notice, and such changes do not entitle you to a refund.
4.1 Changes, cancellation and rescheduling by us
If we cancel an event, we will offer you either a transfer to a rescheduled date or a refund of the ticket price you paid. If we reschedule an event and you cannot attend the new date, you may request a refund. Refunds are made to the original payment method.
4.2 Refunds and transfers requested by you
Our refund and transfer policy for tickets is as follows: Event tickets are sold and processed through Luma and are subject to Luma's checkout terms. Unless the law requires otherwise, tickets are non-refundable. You may transfer your place to another person by contacting us at least 7 days before the event. Where the law gives you cancellation rights, those rights apply in addition to this policy. For events and ticketed entertainment with a fixed date, statutory cancellation rights for distance sales may not apply once the event date is reached or once the service has begun, and we will tell you where this is the case.
4.3 Conduct at events
We want our events to be safe, welcoming and professional. We may refuse admission to, or remove from, any event any person who behaves in a way that is unsafe, abusive, discriminatory or disruptive, or who breaches venue rules. No refund is due where admission is refused or withdrawn for such reasons.
5. Community membership
Community membership is sold as a paid subscription and is offered by application. We reserve the right to accept or decline any application at our discretion. Membership is personal to you and may not be transferred or shared.
The price of membership, the billing period, and what is included are set out at the point of purchase: Community membership is a recurring subscription billed through Stripe. You can cancel at any time and cancellation takes effect at the end of your current billing period. The price and billing period are confirmed at the point of joining. Payments for membership are processed by Stripe, our payment processor. By subscribing, you authorise us, through Stripe, to charge the applicable fee for each billing period.
5.1 Billing and renewal
Unless stated otherwise at the point of purchase, membership renews automatically at the end of each billing period and the fee for the next period is charged to your payment method on or around the renewal date. We will charge the price in force at the time of renewal. We will give you reasonable notice of any change to your membership price before it takes effect.
5.2 Cancellation
You may cancel your membership at any time, with effect from the end of your current billing period. To cancel, contact us at matthew@focusonfounders.co.uk or use any cancellation option made available to you. When you cancel, your membership continues until the end of the period you have paid for, and is not renewed after that. We do not provide pro-rata refunds for the unused part of a billing period unless the law requires it.
5.3 Suspension or termination of membership
We may suspend or end your membership, without refund, if you seriously or repeatedly breach these terms, fail to pay, or behave in a way that harms the community or other members. Where it is fair to do so, we will give you notice and an opportunity to put things right first.
6. Consulting and advisory services
Our consulting and advisory services are provided under a separate engagement, the scope, fees and timing of which we will agree with you before work begins. Payments for consulting are processed by Stripe.
Unless we agree otherwise in writing, our consulting and advisory work is provided on a reasonable-skill-and-care basis. We give our honest professional opinion, but we do not guarantee any particular business outcome, result or return. Any guidance we provide is general business support and is not legal, financial, tax, accounting or regulated investment advice. You remain responsible for the decisions you take in your business.
Either party may end a consulting engagement on reasonable notice as set out in the relevant engagement terms. Fees for work properly carried out up to the date of termination remain payable.
7. Price and payment
Prices are shown in £ and, where applicable, include or state any tax. We take payment through third-party processors, namely Luma for event tickets and Stripe for membership and consulting. We do not store your full card details ourselves. If a price is obviously wrong, we are not obliged to honour it, and we will contact you before taking payment.
8. Acceptable use
When using our website, attending our events, or taking part in our community, you agree not to:
- break any applicable law or regulation;
- harass, threaten, defame or discriminate against any other person;
- misuse, copy or redistribute member-only content or recordings without our permission;
- use our community, events or contacts to send spam or to promote unrelated products or schemes without consent;
- introduce any virus, malware or other harmful material, or attempt to gain unauthorised access to our systems; or
- act in a way that damages our reputation or the experience of others.
9. Intellectual property
All content on this website and in our events, podcast and materials, including text, branding, logos, recordings, graphics and design, is owned by us or our licensors and is protected by intellectual property laws. The name "Focus on Founders" and our logos are our brand assets.
You may view and use our content for your own personal, non-commercial reference. You may not copy, reproduce, republish, sell or commercially exploit our content without our prior written permission. Where you submit content to us, for example a question, testimonial or contribution at an event, you grant us a non-exclusive, royalty-free licence to use it in connection with our business, including in recordings and marketing.
Our events and podcast recordings may capture audio, video and photography of attendees. By attending, you accept that you may be recorded and that such recordings may be published. If you have concerns about appearing in a recording, please contact us in advance.
10. Limitation of liability
Nothing in these terms limits or excludes our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any other liability that cannot be limited or excluded under the law.
Subject to that, we are not liable for any loss of profit, loss of business, business interruption, or loss of business opportunity, and we are not liable for any loss or damage that was not foreseeable at the time you entered into the contract with us. Our total liability to you for any claim arising out of or in connection with a purchase is limited to the amount you paid us for the event ticket, membership period or engagement to which the claim relates.
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach, but we are not responsible for anything outside our reasonable control. Where you buy as a consumer, this clause does not affect your statutory rights.
11. Events outside our control
We are not liable for any failure or delay in performing our obligations where that failure or delay results from events beyond our reasonable control, such as fire, flood, severe weather, illness, venue closure, transport disruption, civil unrest or the act or omission of a third party. Where such an event affects an event you have booked, clause 4 applies.
12. Governing law and jurisdiction
These terms and any dispute or claim arising out of them, including non-contractual disputes or claims, are governed by the law of Scotland. You and we both agree that the courts of Scotland have jurisdiction, although if you live in another part of the United Kingdom you may also bring proceedings in your home jurisdiction.
13. Changes to these terms
We may update these terms from time to time to reflect changes in our services, the law or our practices. The version that applies to your purchase is the one in force at the time you made it. We will post the current version on this page, with the "Last updated" date above. Please check this page when you buy from us again.
14. How to contact us
If you have a question, a complaint, or want to exercise a right under these terms, contact FOCUS ON FOUNDERS LTD at matthew@focusonfounders.co.uk. We aim to respond promptly and to resolve any issue fairly.